Frequently Asked Questions
Is MyIDToken safe to use?
Absolutely. Each token can be used only once and expires automatically if not used. Only the legal name is shown, no other details.
What are tokens?
Tokens are word phrases made of three random words, for example 'house wind jump'. They are easy to communicate, even over the phone. You can choose the token language.
How many tokens are available?
Tokens are generated on demand, and there are hundreds of millions of possible combinations. A user can have up to 10 active tokens at a time.
How can I trust the name revealed by a token?
The name shown after a successful token verification comes from a bank authentication service. Users cannot change this name themselves.
How much does it cost?
Creating tokens is free. A successful token verification costs 2 € for the person verifying the token.
How is my payment card data handled?
Payment cards and checkout are handled by Stripe. We do not store full card details.
What if I am not able to verify the ID token?
If a token is wrong or expired, verification fails. Only successful verifications are billed.